Sunday, August 22, 2010

Credit card satisfaction up

For many people, credit card providers can be a closed shop: they have marketing departments that will promise you lucrative rewards... and then there are legal departments that hide the bad news in the small print. Quick question, what interest rate are you paying on your plastic? What fees did you pay this year? Don't know? You're not alone.

That may be changing however. The Credit Card Act is a new disclosure law designed to protect credit card customers, and although it's probably too early to judge, early indications are that it seems to be working, with Amex customer satisfaction increasing by 0.9% from last year.

Read more at ABC News: http://abcnews.go.com/Business/wirestory?id=11434547&page=1

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